Collection Industry News

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Credit unions and banks don’t get along, but join forces against CFPB

LONG BEACH, Calif. — Banks and credit unions rarely see eye-to-eye, so it was no surprise when Dan Berger, president and CEO of the National Association of Federally-Insured Credit Unions, called out “greedy” bank executives responsible for recent bank failures. …

Best way to hire the best person for a job!

When seeking to hire the most intelligent employee for a position, it’s important to consider a combination of factors beyond just intelligence. Here are some strategies to help you identify and hire highly intelligent individuals: 1. Clearly Define Job Requirements:…

New debt collection scam causes AG Nessel to raise alarm

WXYZ) — A new scam using letters posing as the State of Michigan is causing Attorney General Dana Nessel to raise alarm to Michigan residents and businesses. “Posing as our state agencies to scare businesses and workers into paying entities…

Risk mitigation strategies in debt collection

Risk mitigation strategies in debt collection are measures and practices implemented by collection agencies or creditors to minimize potential risks associated with debt collection activities. These strategies aim to protect the interests of the organization, ensure compliance with regulations, and…

When dealing with an international debtor as a collector based in the United States, there are several steps you can take to increase your chances of collecting the debt.

Here are some recommended steps to follow: 1. Gather information: Start by gathering as much information as possible about the international debtor. This may include their contact details, business information, financial records, and any documentation related to the debt or…

Supreme Court blocks Biden student loan forgiveness

WASHINGTON, June 30 (Reuters) – The U.S Supreme Court handed President Joe Biden a painful defeat on Friday, blocking his plan to cancel $430 billion in student loan debt – a move that had been intended to benefit up to…

When attempting to collect an overdue balance from a client who has not made payment, it is crucial to approach the situation professionally, assertively, and within the boundaries of the law. 

Here is a recommended method for collecting an overdue balance: 1. Send a polite reminder: Start by sending a friendly and professional reminder to the client, stating that their payment is overdue. Include specific details about the outstanding balance, the…

The CFPB’s 2022 Fair Lending Annual Report to Congress

Today, the CFPB released its Fair Lending Annual Report to Congress , describing our fair lending activities in enforcement and supervision; guidance and rulemaking; interagency coordination; and outreach and education for calendar year 2022. In 2022, the CFPB’s fair lending work centered…

When facing a lien on their bank account, defendants have a few potential options to defend against it

Here are some common ways defendants may choose to challenge a lien on their bank account: 1. Procedural errors: Defendants may scrutinize the procedures followed by the party seeking the lien. They can challenge the legality of the process, such…

Americans have almost $990 billion in credit card debt

Americans have a record amount of credit card debt right now — close to $990 billion, according to recent Fed data. It makes sense that people borrowed more in recent months, with prices going up at a quick clip and wages growing less briskly. But now with…